Account Manager (m/f/d)

q.beyond AG
Hamburg
Work experience

Fulltime
Unlimited

JOIN FORCES. MAKE DIGITALIZATION HAPPEN.

q.beyond is the leading IT partner for SMEs. We solve the technological challenges our European customers face and make their business models fit for the future. This way, we sustainably enhance our customers’ business value. We do so by implementing sovereign IT solutions and drawing on our proprietary, certified AI data centres.

Our strong team of more than 1,000 specialists combines sector expertise with technical excellence. Core focuses of our activities include public and private clouds, operating business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. Publicly listed, q.beyond is present across Germany and has locations in Latvia, Spain, Romania, India, and the USA.

Design future-proof IT solutions with us as Account Manager (m/f/d) at our Hamburg location.

YOUR TASKS:

Strategic management and further development of our existing customer base in Germany.
Building and maintaining long-term customer relationships at decision-maker level.
Identifying cross- and up-selling opportunities and actively marketing our service portfolio.
Managing the entire sales process – from needs assessment and proposal creation to negotiations and contract closing.
Close collaboration with internal stakeholders (e.g. Inside Sales, specialist departments, Delivery/Operations) to ensure high customer satisfaction.
Continuous monitoring of market and competitor developments, and deriving measures to strengthen customer retention and business growth.
Regular reporting on customer performance and revenue development.

WHAT WE OFFER YOU:

Work-life balance: Flexible mix of working hours and work location (40% home office) for a harmonious work-life integration.
Vacation entitlement: 30 days of vacation, special leave and a sabbatical account for restful time off and relaxation.
Quality of life: private accident insurance, supplementary health insurance, extended sick pay and a company pension scheme. Focus on your mental health through the Fürstenberg Institute.
Fitness promotion: Own JobRad, virtual physiotherapy, various company running events.
Career opportunities: Numerous certification opportunities via Udemy, Linkedin Learning and SAP Learning Hub.
Professional and personal development: Our internal Academy, monthly company Learning Days, development dialogs and a leadership development program.
Family first: Baby welcome package and €1,000 bonus for the birth.
Flitzpiepen: Daycare center closed? Don't worry - there are family-friendly workplaces with play facilities for your offspring.
Dog Office: Office space where dogs are welcome, for a relaxed working atmosphere.

Some of our benefits are location-based.

WHAT YOU BRING:

Several years of professional experience in Account Management, Sales, or Key Account Management – ideally in the IT services environment.
Proven success in building and developing strong customer relationships.
Strong customer and service orientation with a confident and professional demeanor.
Excellent communication skills and strong negotiation abilities.
Structured, independent, and results-oriented working style.
Confident use of CRM systems and MS Office.
German language skills at C1 level and English language skills at B2 level.

APPLY QUICKLY. RECEIVE FEEDBACK.

You can apply quickly and easily without a cover letter. Simply upload your CV and certificates online on our job portal.

Inclusion is important to us. We explicitly welcome applications from people with severe disabilities and those with equivalent status.

CONTACT
Your personal contact Maikel will be happy to answer your questions and comments.

q.beyond AG
Talent Acquisition
Maikel Köster

Maikel Köster
+49 40 271367978

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