Senior Account Manager (m/f/d)
- q.beyond AG
- Köln
- Work experience
- Sales, Key Accounting
- Fulltime
JOIN FORCES. MAKE DIGITALIZATION HAPPEN.
q.beyond is the leading IT partner for SMEs. We solve the technological challenges our European customers face and make their business models fit for the future. This way, we sustainably enhance our customers’ business value. We do so by implementing sovereign IT solutions and drawing on our proprietary, certified AI data centres.
Our strong team of more than 1,000 specialists combines sector expertise with technical excellence. Core focuses of our activities include public and private clouds, operating business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. Publicly listed, q.beyond is present across Germany and has locations in Latvia, Spain, Romania, India, and the USA.
Design future-proof IT solutions with us as Senior Account Manager (m/f/d) at one of our locations:
- Cologne
- Oberhausen
YOUR TASKS:
- Strategically manage and further develop our existing customer base in Germany
- Build and maintain long-term relationships with key decision-makers
- Identify cross-selling and upselling opportunities and actively promote our service portfolio
- Manage the entire sales cycle – from needs assessment and proposal preparation to negotiations and contract closure
- Collaborate closely with internal stakeholders (e.g. Inside Sales, specialist departments, Delivery/Operations) to ensure high customer satisfaction
- Continuously monitor market and competitor developments and derive measures to strengthen customer retention and business growth
- Regularly report on customer and revenue development
WHAT WE OFFER YOU:
- Work-life balance: Flexible mix of working hours and work location (40% home office) for a harmonious work-life integration.
- Vacation entitlement: 30 days of vacation, special leave and a sabbatical account for restful time off and relaxation.
- Quality of life: private accident insurance, supplementary health insurance, extended sick pay and a company pension scheme. Focus on your mental health through the Fürstenberg Institute.
- Fitness promotion: Own JobRad, virtual physiotherapy, various company running events.
- Career opportunities: Numerous certification opportunities via Udemy, Linkedin Learning and SAP Learning Hub.
- Professional and personal development: Our internal Academy, monthly company Learning Days, development dialogs and a leadership development program.
- Family first: Baby welcome package and €1,000 bonus for the birth.
- Flitzpiepen: Daycare center closed? Don't worry - there are family-friendly workplaces with play facilities for your offspring.
- Dog Office: Office space where dogs are welcome, for a relaxed working atmosphere.
WHAT YOU BRING:
- Several years of professional experience in Account Management, Sales, or Key Account Management, ideally within an IT services environment
- Proven track record in building and developing customer relationships
- Strong customer and service orientation combined with a confident and professional demeanor
- Excellent communication and negotiation skills
- Structured, independent, and results-driven working style
- Proficient in using CRM systems and Microsoft Office applications
- German language skills at C1 level and English language skills at B2 level
APPLY QUICKLY. RECEIVE FEEDBACK.
Inclusion is important to us. We explicitly welcome applications from people with severe disabilities and those with equivalent status.
CONTACT
Your personal contact Maikel will be happy to answer your questions and comments.
q.beyond AG
Talent Acquisition
Maikel Köster
- Maikel Köster
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