German-speaking IT Operations Administrator – SAP Environment (m/f/d)
- q.beyond Romania S.R.L.
- Cluj‑Napoca
- Fulltime
JOIN FORCES. MAKE DIGITALIZATION HAPPEN.
Our strong team of more than 1,000 specialists combines sector expertise with technical excellence. Core focuses of our activities include public and private clouds, operating business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. Publicly listed, q.beyond is present across Germany and has locations in Latvia, Spain, Romania, India, and the USA.
Design future-proof IT solutions with us as German-speaking SAP Basis Operations Administrator (m/f/d) at our location in Cluj-Napoca.
YOUR TASKS:
Join our 24/7 IT operations team and help keep business-critical SAP environments stable and available for our customers.
You do not need to be an SAP Basis expert when you join us. What we need is a solid technical foundation in IT infrastructure and operations. We will support you in developing your SAP Basis knowledge on the job.
Our customers' environments include SAP on-premise installations in the q.beyond private cloud as well as RISE with SAP environments. You will work with defined operational procedures and runbooks, with experienced SAP Basis specialists available whenever deeper expertise is required.
- Monitor SAP applications, operating systems, databases and servers and respond to technical alerts using defined monitoring procedures and runbooks.
- Perform initial technical analysis and troubleshooting of incidents before resolving them or escalating them to specialized SAP Basis teams.
- Handle incidents and service requests in our IT service management tool and ensure they are processed according to agreed service levels.
- Perform routine IT operations activities such as system health checks, backup verification, job monitoring, log checks and basic availability checks.
- Support experienced SAP Basis colleagues with lifecycle and maintenance activities such as kernel updates, patching, certificate renewals and system refreshes.
- Use automation and AI-supported monitoring tools, including n8n, document technical procedures and contribute to improving our operational runbooks.
- Communicate with customers and internal technical teams in German and English and work according to defined security and compliance requirements.
WHAT WE OFFER YOU:
- A clear development path from IT operations into SAP Basis. Previous SAP Basis experience is not required if you bring the technical IT fundamentals.
- You will not manage 24/7 operations alone. Experienced SAP Basis and operations colleagues are available for escalation and technical support.
- Shift schedules are planned in advance, and night shifts can be worked from home.
- Structured learning and hands-on development in SAP Basis operations, infrastructure, AI and automation, including n8n.
- Certification support for relevant qualifications such as CompTIA Network+/Security+, Microsoft Azure Administrator and SAP certifications, including financial support and preparation time.
- 25 days of vacation, private healthcare, meal vouchers, and German language training funded up to C1.
WHAT YOU BRING:
Must have:
- A technical background in IT, gained through vocational training, IT-related studies, professional experience, internships, a home lab or comparable hands-on technical experience.
- Practical knowledge of operating systems, especially Linux and/or Windows Server. You should be comfortable navigating a system, understanding services and processes, and carrying out basic troubleshooting.
- Hands-on experience with Linux or Windows Server administration, virtualization, cloud infrastructure or enterprise monitoring tools.
- Basic understanding of networking concepts such as TCP/IP, DNS, IP addressing and connectivity troubleshooting.
- A genuine interest in IT infrastructure and system operations. You enjoy finding out why a system, service or process is not working as expected.
- A structured and reliable way of working and the ability to follow technical procedures, document your actions and escalate issues when necessary.
- A service-oriented mindset and the ability to communicate clearly with customers and technical colleagues.
- Willingness to develop your technical career towards SAP Basis and enterprise application operations. Previous SAP experience is not required.
- Willingness to work in a 24/7 shift model.
- German at B2 level or higher and English at B2 level or higher.
Nice to have:
- Previous experience in IT operations, infrastructure support, NOC, technical service desk or system administration.
- Previous exposure to SAP systems, SAP Basis, SAP HANA or other enterprise applications. This is an advantage, not a requirement.
- Experience with databases, backup solutions, monitoring tools or batch/job scheduling.
- Experience working with ticketing systems and ITIL-based processes such as incident, problem or change management.
- Experience working in a 24/7 operations, NOC, managed services or shift-based environment.
APPLY QUICKLY. RECEIVE FEEDBACK.
Inclusion is important to us. We explicitly welcome applications from people with severe disabilities and those with equivalent status.
CONTACT
Your personal contact Rocio will be happy to answer your questions and comments.
q.beyond AG
Talent Acquisition
Rocio Romera del Moral
- Rocio Romera del Moral
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